Last updated: November 2, 2023
Thank you for shopping at Forensic Leaders Training Center®.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Forensic Leaders LLC, 2031 Crenshaw St, San Diego, CA 92105.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Forensic Leaders Training Center®, accessible from https://www.forensicleaders.org
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By visiting this page: Contact FLTC Support
By email: [email protected]
By phone number: (866) 240-8187
By mail: 2031 Crenshaw St, San Diego, CA 92105
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
The Goods were not used or damaged
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
2031 Crenshaw St
San Diego, CA 92105
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting this page: Contact FLTC Support
By email: [email protected]
By phone number: (866) 240-8187
By mail: 2031 Crenshaw St, San Diego, CA 92105
Access the learning you need to level up your forensics career at your fingertips – from the crime scene to the laboratory, day or night.
Affordability - We're on a mission to democratize leadership development with affordable programs, courses, and coaching, all without sacrificing quality. You shouldn't have to pay for executive-level training that doesn't fit your position. We want to provide quality service that meets you where you are.
Flexibility - We know crime scenes don't occur on a regular schedule, and rush cases can come into the lab at any time. That's why we're offering a flexible and comprehensive leadership development solution that's easily accessible at any time and from anywhere in the world.
Community - You are part of a unique professional community that's doing challenging work. We want to bring you and like-minded peers together with a network that is welcoming and supportive.
Personalization - You are a unique person, with individual needs, goals, and challenges at work. That's why we're offering you the chance to work with a coach who can guide you through those tough times and situations that are uniquely yours.
